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  4. Using discount and voucher codes

How to set up multi-use discount codes for use when booking

Updated

With the discounts features, you can generate multi-use codes for customers to use when booking, including for general promotions, tracking campaigns, referrals, or date-specific discounts such as weekend specials. You can even include discount codes in your advertising that multiple customers can redeem several times.

Read further to learn how to set up a discount code or find answers to frequently asked questions. 

Callout icon of an open book, indicating additional learning resources. Are you new to discounts? To learn more, read the article Managing your discount and voucher codes.

 

Setting up discount codes

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Follow these steps to set up a discount code for products:

  1. Go to the Discounts page (Products > Discounts).
  2. Select + New Discount to create a new discount.

    Discounts page with an arrow highlighting the ‘New Discount’ button to indicate selection.

  3. Specify the discount's name, amount, type (e.g., percentage or fixed amount), how to apply the discount (e.g., per product, per quantity booked), and the required unique discount code under the Details section.

    Discounts details section displaying editable fields for Name, Amount, Discount Type, Applies To, and Discount Code.

    Callout icon of a light bulb, indicating suggestions.

    Discount name
    Give your discounts descriptive names to help you find them in internal reports, for example, Summer Promo 10% Per Booking, After Tax.

     

    Callout icon of an open book outline, indicating a note.

    Applies to options

    You can apply the discount:

    • Per Product, Per Quantity Booked

    This option calculates the discount based on the current price and quantity of each (applicable) product booked. For example, when customers book three eligible products together, a $5.00 discount results in a total of $15.00.

    • Per Booking, Before Tax

    This setting applies the discount to the subtotal before taxes. For example, ($100 - $10 discount) + 5% tax = $94.50

    • Per Booking, After Tax

    This setting applies the discount to the order subtotal after taxes. For example, ($100 + 5% tax) - $10 discount = $95.00


    Note: If you offer a 100% discount, for example, the customer is still responsible for the taxes if you have set the discount per booking, after tax.

    The customer owes nothing at checkout if you set the discount per product, per quantity booked.

     

  4. Specify the discount's valid date range within the Recurrence section. Options here include setting your discount as always valid, setting a date range, and selecting weekdays on which the discount can apply.
     
    Discounts recurrence section displaying editable options for date range and applicable days.

  5. Apply the discount to all products, specific products, or categories with the Apply To settings.

    Discounts recurrence section with an arrow highlighting the ‘Apply To’ area to indicate product selection.

  6. Select Save when done to activate the discount.

 

Frequently asked questions

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Where can I quickly find this feature using the menu?

  • Products > Discounts

What permissions do I need to use this feature?

  • Admin permissions or restricted permissions to Manage discounts.