How to create product closures from the inventory calendar

Product closures allow you to limit product availability, such as when reducing hours during the off-season or closing specific timeslots due to staff shortages or training.

Read further to learn how to create product closures from the inventory calendar or find answers to frequently asked questions.

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You can create product closures from three locations within the app: the product closures index, the product builder, or the inventory calendar.

 


Creating product closures from the inventory calendar

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Follow these steps to set up product closures from the inventory calendar.

  1. Go to the Inventory Calendar (Calendar > Inventory Calendar).
  2. Click the + Product Closure button to open the Create Product Closure modal.

    Inventory calendar view with arrow pointing to the Product Closure button next to New Booking.

  3. Enter the Name of your product closure, such as Fall/Winter Closure or Staff Training Closure. Once saved, you can change this name.
  4. Select the applicable Date Range for the product closure, for example:
    • Fall/Winter Closure: 12/01/24 --> 01/31/25 
    • Staff Training: 08/15/24 --> 08/21/24

    Create Product Closure modal with arrow pointing to the Date Range field.

  5. Specify the closure Schedule. You can close availability for your product Everyday, Weekdays, or Weekends or according to your Custom dates selection. 

    If you have any product configured with timeslots (or flextime) availability, including draft products, use the Timeslots drop-down menu to select which timeslots you need to close.

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    Blocking off dates with timeslots

    To block off the full date in the booking calendar, you need to select all timeslots where timeslots (or flextime) are applicable.


    For example, you can limit the number of available timeslots daily during the off-season.

    Create Product Closure modal for Fall/Winter Closure with Everyday schedule selected and timeslots checked.

    Also, you could block off all timeslots during weekday staff training (Monday to Friday).

    Create Product Closure modal for Staff Training Week with Weekdays schedule selected and multiple timeslots checked.

  6. Set which Products the closures apply to by selecting products (or categories) from the Apply To setting. You can:
    • Select one or more products or categories by checking the box next to the category or product listing
    • Click the Select All button to apply the product closure to all your products
    • Click the Select None button to clear your selections, and start again

      Create Product Closure modal showing products list with Rentals expanded and multiple rental types selected.

  7. Click the Save button to save your changes. 
  8. Confirm that the new closure is listed within the Inventory Calendar.

    The screenshot below shows reduced timeslots during the winter off-season.

    Inventory calendar showing Canoe Rental availability with arrow pointing at a date and time slot cell.

    The screenshot below shows a week blocked off for staff training.

    Inventory calendar showing Canoe Rental availability blocked out with dashes for the entire week.
     
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Once saved, the product closures are listed within the product builder under the availability tab for the applicable products (Products > Products) or within the product closures index (Products > Product Closures).

 


Frequently asked questions

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Where can I quickly find this feature using the menu?

  • Calendars > Inventory

What permissions do I need to use this feature?

  • Admin or restricted permissions to View calendars, View events and rules with  Manage events and rules for Product Closures.