Do you need to exclude one or more dates from a closure period? You can do this from the product closures index by creating closures on either side of the consecutive dates you want to exclude.
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Use case example For example, you might want to open your tour business for one day (Wednesday, May 28) during a closure week (May 25 - 31). You need to create two closures—one for May 25 to 27 and the second for May 29 to 31. |
Read further to learn how to exclude consecutive dates from a product closure or find answers to frequently asked questions.
| This article assumes that you are working with an existing product closure, but it can also serve as a good reference for those just starting. |
Excluding consecutive dates from product closures
Follow these steps to exclude one or more dates from an existing product closure:
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Excluded closure dates must be consecutive The dates excluded from the closure must be consecutive.
Consecutive dates are dates that follow one another without any gaps — usually referring to calendar days in direct sequence, e.g., May 1, May 2, May 3. |
- Go to the Product Closures index (Products > Product Closures).
- Click the pencil icon beside a closure entry to open the Create Product Closure modal.
- Select the Date Range and adjust the closure's end date to the day before your event. For example, if you want to open on May 28, choose May 27.
- Label the adjusted closure clearly in the Name field, e.g., add Part 1 to the name.
- Click the Save button to save your changes and close the modal.
- Create a product closure for the remaining closure dates by selecting Create Closure from the top menu.
- Label the new closure clearly in the Name field, e.g., Product Closure - Part 2.
- Select a Date Range and set the new closure to start the day after your event, e.g., May 29.
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Specify the closure Schedule. You can close availability for your product Everyday, Weekdays, Weekends, or according to your Custom dates selection.
If you have any product configured with timeslots (or flextime), including timeslots for draft products, use the Timeslots drop-down menu to select which timeslots you need to close.Blocking off dates with timeslots
To block off the full date in the booking calendar, you need to select all timeslots where timeslots are applicable.
- Choose products the closure applies to by selecting products (or categories) from the Apply To setting. You can:
- Select one or more products or categories by checking the box next to the category or product listing.
- Click the Select All button to apply the product closure to all your products.
- Click the Select None button to clear all selections and start again.
- Click the Save button to save your changes and close the modal.
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Confirm that the two product closures are listed that do not include the date you want to exclude.
Product closures can also be found listed within the product builder under the availability tab (Products > Products) or within the inventory calendar (Calendar > Inventory Calendar) for the applicable products. Learn more about creating and editing product closures from the product closures index here:
Frequently asked questions
Where can I quickly find this feature using the menu?
- Products > Product Closures
What permissions do I need to use this feature?
- Admin permissions to manage inventory or restricted permissions to View products and assets and Manage products and assets.