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How to use the kiosk directory with waivers & documents

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The Kiosk Directory offers a simple, self-serve solution for guests to complete waivers on a shared device, enabling you to speed up check-ins and manage walk-in traffic more efficiently.

Learn what the kiosk directory is and how to use it, or find answers to frequently asked questions.

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Are you new to waivers & documents? Learn more via the following article:

 

Using the kiosk document directory

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The Kiosk Directory lets you present a list of documents on a public, shared device, such as a display without an attendant.

Access the Kiosk Directory by following these steps:

  1. Go to the Waivers & Documents area (Booking > Waivers).

  2. Select the Kiosk Directory option from the left-side menu.
     

    Templates page with the Kiosk Directory option highlighted in the left navigation menu.
     

  3. Select the waiver relevant to a guest's booking and click the blue Sign Document button.
     

    Document Directory page showing multiple waivers with the Sign Document button highlighted next to Activity Waiver.
     

  4. View the completion page once a guest has filled out, signed, and submitted a document. The guest automatically returns to the Document Directory after a 10-second countdown on the Complete! page, or the guest clicks the Return to Document Directory button to return immediately. The device is then ready for the next guest.

    Screen showing an Activity Waiver completion message with a large green checkmark and a button to return to the document directory.

 

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Know the following:

  • There are no options to print the document or save the document to PDF when signing from the Kiosk Directory.
  • The directory can also be found at: https://yourcompany.bookingplatform.app/reserve/documents/directory/kiosk=2
  • If you want to hide a template from this directory, you can do so from the Configuration section of the template.
  • A document filled out through the Kiosk Directory does not attach automatically to the guest's booking. A staff member must manually attribute the completed waiver when editing the booking.

Find out more about these steps here:

 

Frequently asked questions

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Where can I quickly find this feature using the menu?

  • Booking > Waivers > Kiosk Directory

What permissions do I need to use this feature?