1. Booking Platform
  2. Usage guides
  3. Using products and related features
  4. Using gift card products
  5. Managing your issued gift cards

How to edit issued gift cards

Updated

You can edit your issued gift cards to change or update information, such as the gift card balance, and access the options to print, email, or void issued gift cards.

Read further to learn how to edit issued gift cards or find answers to frequently asked questions.

Callout icon of an open book, indicating additional learning resources.

Read the following related articles to learn more:

 

Editing issued gift cards

Back to top

Follow these steps to edit issued gift cards.

  1. Select Products and then Gift Cards from the side navigation menu.
  2. Select the Issued tab on the Gift Cards page.

    Gift Cards page with the Issued tab highlighted, showing access to the list of issued gift cards and related options.
     
  3. Find the gift card listed in the displayed table. 
  4. Click the Gift Card ID to access edit mode for the gift card.

    Gift Cards page with Issued tab select and gift card highlighted in the list, click on name to edit card.
     

  5. You can update the displayed settings from the Edit Gift Card page, including options to print, email, or void the gift card. 

    Gift Cards page with the Issued tab selected and a gift card highlighted in the list, indicating that clicking the name opens the edit view.

    Callout icon of an open book outline, indicating a note. Editing the gift card values does not affect existing bookings.

     

  6. If a customer purchased the gift card issued, you can access the booking invoice using the Order ID at the top of the page.

    Edit Gift Card page with the Order ID highlighted, indicating where to click to access the booking invoice.
     
  7. You can view the history of changes for the issued changes at the bottom of the page under the View History section, including records of gift cards sent with the logged subject, recipient name, and recipient email address.

    Gift Cards page with the View History option highlighted, showing where to access the activity log, including sent email details
     
  8. Be sure to save any changes before exiting edit mode.

    Edit Gift Card page with save button highlighted, indicating that edits need to be saved.

 

Frequently asked questions

Back to top

Where can I quickly find this feature using the menu?

  • Products > Gift Cards > Add or edit gift card product > Pricing tab

What permissions do I need to use this feature?

  • Admin permissions or restricted permissions are required to Manage gift cards, Manage gift card products, and Issue gift cards.